Social Sciences


Linda Dawson

Current Positions:

Honorary Principal Fellow, Faculty of Social Sciences


Dr Linda Dawson was formerly Associate Dean Research in the Faculty of Social Sciences. Dr Dawson joined the University of Wollongong as Head of School of Information Systems & Technology in May 2010. She has over 20 years experience in information systems and information technology and has worked as a programmer, systems analyst, and as an academic at several Universities including Monash University, the University of Sydney, the University of Tasmania and Deakin University.

Dr Dawson's research focuses on mobile technology, digital business and digital government (including e-health). Dr Dawson is author or co-author of over 60 refereed publications. She has been Chief Investigator or Investigator on several research projects awarded over $1m in research funds (internal and external) since 2001 and has been an Australian Research Council (ARC) Reader since 2010 and NH&MRC Reader since 2014.


PhD, Information Systems, Monash University, 2002
(Molly Holman Medal for best PhD thesis in the Faculty of Information Technology, Monash University, 2002)

Masters (Research), Computer Science, University of Tasmania, 1993
Graduate Diploma, Engineering Developments, University of NSW, 1985
B.Sc., Computer Science Major, University of Sydney, 1976

Research Interests:

Digital business
Digital government

ICT and mobile applications in the healthcare sector (e-health)

Investigating how IT can support organisational work practices
Investigating how IT can support social systems

The use of System Development Methodologies in practice

Healthcare information systems
Qualitative research methods

ICT in Tourism


Dawson, L., Johnson, M., Suominen, H., Basilakis, J., Sanchez, P., Kelly, B., Estival, D. and Hanlen, L. (2014), A usability framework for speech recognition technologies in clinical handover: a pre-implementation study. Journal of Medical Systems, Volume 38, Issue 6, published online

Suominen, H., Zhou, L., Sanchez, P., Sirel, R., Johnson, M., Hanlen, L., Basilakis, J., Estival, D., Dawson, L., and Kelly, B. (2014) Capturing patient information at nursing shift changes: methodological evaluation of speech recognition and information extraction. Journal of the American Medical Informatics Association, Published Online First: doi:10.1136/amiajnl-2014-002868.

Johnson, M., Lapkin, S., Long V., Sanchez P., Souminen H., Basilakis J., and Dawson L. (2014) A systematic review of speech recognition technology in health care. BMC Medical Informatics and Decision Making 2014, 14:94  DOI:10.1186/1472-6947-14-94.

Hasan, H. and Dawson, L. (2014) Appreciating, Measuring and Incentivising Discipline Diversity: Meaningful Indicators of Collaboration in Research. Proceedings of 25th Australasian Conference on Information Systems (ACIS 2014), 8 ¿ 10 December, 2014, Auckland, NZ.

Fernando, J. and Dawson, L. (2014) The Natural Hospital Environment: A socio-technical-material perspective, International Journal of Medical Informatics, Volume 83, Issue 2, pages 140-158, ISSN: 1386-5056.

Johnson, M., Sanchez, P., Suominen, H., Basilakis, J., Dawson, L., Kelly, B. and Hanlen, L. (2014), Comparing nursing handover and documentation: forming one set of patient information. International Nursing Review, 61: 73¿81. doi: 10.1111/inr.12072

Kautz, K., Dawson, L., Nielsen, P. A. and Russo, N. L. (2013), Editorial. Information Systems Journal, 23: 111-114. doi: 10.1111/j.1365-2575.2012.00409.x

Dawson, L. (2013). A Social-Creative-Cognitive (SCC) Model for Requirements Engineering. Information Systems Development: Building Sustainable Information Systems. H. Linger, J. Fisher, A. Barnden et al, Springer US: 113-125.

Dawson, L. (2013). Cognitive Processes in Object-Oriented Requirements Engineering Practice: Analogical Reasoning and Mental Modelling. Information Systems Development: Reflections, Challenges and New Directions. R. Pooley, J. Coady, C. Schneider et al, Springer New York: 115-128.

Plummer, V., Dawson, L., Weeding, S., Harlem, T., Aylward, J. and Waterhouse, D. (2013) Informing practice with digitised data: Peninsula Health trials pen and paper technology, in Proceedings of the Health Informatics Conference (HIC) 2013, Adelaide, South Australia, 15 - 18 July, 2013 [short paper].

Heath, J., Dawson, L. and Pearson, R. (2013) Consumer perceptions of medical data ownership and sharing for secondary use purposes, in Proceedings of HIC Big Data 2013 Conference 18 - 19 April, Rydges on Exhibition, Melbourne, Australia. (also invited submission for BMC Journal `Health Information Science and Systems¿)

Tootell, H, Plumb, M, Hadfield, C and Dawson, L. (2013) Gestural Interface Technology in Early Childhood Education: A framework for fully-engaged communication, in Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), January 7 - 10, 2013, Grand Wailea, Maui, Hawaii.


UIC International Links Grant Scheme 2015
Project Title: Ontological meta-analysis and synthesis for healthcare information systems and policy
Chief Investigators: A/Prof K T Win, A/Prof G Beydoun, A/Prof L Dawson, Prof A. Ramaprasad (U.Illinois), Prof T. Syn (Texas A&M International University)

Global Challenges Program 2014
Project Title: Sharing Retirees Knowledge
Chief Investigators: Dr P Massingham, Prof R Lewis, A/Prof L Dawson, Prof R Fleming, Dr S Sumskis, Dr S McHugh, A/Prof R Clarke, A/Prof L Oades, Dr A Chandrakumara, Dr J Francis, Dr P Chad, Dr C Wood 

ESDF Grants Scheme 2013
Project Title: Increasing retention in first-year Systems Analysis through student collaboration using real world example
Chief Investigators: Dr H. Tootell, Dr Mark Freeman, A/Prof L. Dawson

ARC Linkage Grant 2009 - 2014 (extended)
Project Title: Enhancing patient management at point of care using electronic-based clinical pathways
Chief Investigators: Dr L Dawson, Dr V Plummer, A/Prof J Fisher,
Partners: NEC, Print Media Group, Peninsula Health
$266,000 (Total cash and in-kind), $85,000 (ARC)

NEC Research Consultancy 2008 - 2009
Project Title: Addressing medical errors with e-prescribing in a mobile wireless hospital environment
Chief Investigators: Dr L Dawson, Dr V Plummer, A/Prof J Fisher Partners: NEC, Epworth Eastern

ARC Linkage Grant 2004 - 2006
Project Title: Enhancing patient management and clinical systems in hospital ward settings using mobile, wireless technologies
Chief Investigators: Dr L Heslop, Dr L Dawson, A/Prof J Fisher
Partners: NEC, Southern Health, Symbol Technologies, Warp Systems,
$244,000 (Total cash and in-kind), $75,000 (ARC)

CRC Sustainable Tourism Grant 2005
Project Title: Developing and Evaluating Location Based Services
Chief Investigators: Dr P Sharma, Dr L Dawson, Ms S Foster, Mr P Hawking, Mr A Stein, Ms D Nugent

Monash Small Grant 2005
Project Title: Using mobile devices to collect data that assists in clinical and service developments within the care of stroke patents.
Chief Investigators: Dr L Dawson, Dr L Heslop Mr D Ramsay (Southern Health) $11,500

CRC Sustainable Tourism Grant 2004
Project Title: Benchmarking Location Based Services
Chief Investigators: Dr L Dawson, Dr P Sharma, Ms S Foster, Mr P Hawking, Mr A Stein, Professor J Zeleznekow

Monash Small Grant 2003
Project Title: Developing Application Environments for Mobile Devices in Health Care: Investigating Issues of Usability and Acceptance
Chief Investigators: Dr L Dawson, A/Prof J Fisher

Monash Research Fund 2002
Project Title: Mobile Commerce Project
Chief Investigators: Prof C Mingins, A/Prof J Fisher, Dr L Dawson, Mr A Barnden, Dr H Scheepers;

Monash Small Grant, 2002
Project Title: An Investigation into the effect of mobile device types on use and management of data by nomadic consultants
Chief Investigators: Dr H Scheepers, Dr L Dawson, A/Prof J Fisher

Faculty of IT Research Grant (FITR), Monash University 2001
Project Title: Mobile Commerce - Changing the way we do business
Chief Investigators: Prof C Mingins, Dr L Dawson, Mr A Barnden, Dr P Stanski; $85,000


Jennifer Heath, A Privacy Framework for Secondary Use of Medical Data, PhD, 2012.
Ambica Dattakumar, Adoption of Telemedicine in India: Perspectives of Decision Makers and Clinicians, PhD, 2011
Sherman Ting, An investigation into variations in cultural, economic, social and technological capital resources in Mobile Business adoption and diffusion, PhD, 2011
Gemma Barlow, Software Development and the Next Generation: Y hits the IT workplace, Masters by Research, 2011
Juanita Fernando, An analysis of current clinician health information system security practices in Australian public hospitals, PhD, 2008
Annemieke Craig, Attracting women to computing: a framework for evaluating intervention programmes, PhD, 2008
Ambica Dattakumar, Factors influencing the adoption of IT in healthcare: a comparison of India and Australia, Masters (Research), 2007
Peter Shackleton, Town Hall eCommerce: A Model for Web-Based Service Delivery, PhD, 2006

Professional Activities:

Member of the Association of Information Systems (AIS)
Member, IFIP Working Group 8.6, Transfer and Diffusion of IT
Invited international member, Assistant Professor Selection Panel, Copenhagen Business School, 2011

Member, Executive Board, Australian Council of Professors and Heads of Information Systems (ACPHIS 2012 - )
Member, Health Informatics Society of Australia
ARC Reader, 2010 - present
NH&MRC Reader 2014
Publications Officer, Australian Chapter of Association of Information Systems (AAIS) 2009 - 2011
Invited Mentor, DVC Research ECR Mentoring Program, University of Wollongong, 2012
Invited Member (reserve), University of Sydney Business School, Associate Professor Promotion Panel, 2012, 2014
University of Wollongong Heads and Potential Leaders Program
L. H. Martin Workshop: Enhancing Academic Workload Management
Australian Universities Group of Eight Future Research Leadership Program
Australian Vice Chancellors Committee (AVCC) Women in Leadership Program

ACIS 2015, 26th Australasian Conference on Information Systems, 30 November - 4 December, 2015, Adelaide, Australia (Co-Track Chair General Track)
ECRM 2015: 14th European Conference on Research Methodology, 11 - 12 June, 2015, Valletta, Malta (Programme Committee)
ECRM 2014: 13th European Conference on Research Methodology, 16 - 17 June, 2014, London, UK (Programme Committee)
IFIP 8.6 2014 Conference: Creating Values for All Through IT, 2 - 4 June, 2014, Aalborg, Denmark (Programme Committee)
ICIS 2013 International Conference on Information Systems, Reshaping Society Through Information Systems Design, 15 - 18 December, 2013, Reviewer, IT Artifact Track.
ACIS 2013, 24th Australasian Conference on Information Systems, 4 - 6 December, 2013, Melbourne, Australia (Associate Editor ISD Track)
ACIS 2012, 23rd Australasian Conference on Information Systems, 3 - 5 December, 2012, Geelong, Australia (Associate Editor ISD Track)
ECIS 2012, 20th European Conference on Information Systems, June 10-13, 2012, Barcelona, Spain (Associate Editor Public Sector ICT - Citizen Empowerment and Agency Transparency track)
ISD 2012: 21st Information Systems Development Conference, 29-30 August 2012, Prato, Italy (Reviewer)
ECRM 2012: 11th European Conference on Research Methodology, 28 - 29 June, 2011, Bolton, UK (Programme Committee)
ICMB 2012: 11th ICMB Conference on adoption, use and effect of Mobile Systems and Applications, 21 - 22 June 2012, Delft, the Netherlands (Reviewer)
CBMS 2012: 25th International Symposium on Computer-Based Medical Systems (CBMS), Special Track - Emerging Smart Technologies for Personalised Healthcare, 20 - 22 June 2012, Rome, Italy. (Programme Committee)

University of Wollongong
2013 - present: Associate Dean, Research, Faculty of Social Sciences
2013 - present: Member, Faculty Executive
2013 - present: Member, Research Strengths Working Party
2013 - present: Member, Research IT & Systems Group (RITAS)
2013 - present: Member, Research Systems Strategy Working Group (RSS)
2013 - present: Member, Resources & Allocations Working Party (RAP)
2010 - present: Member, Academic Senate
2010 - present: Member, University Research Committee (URC)
2015: Member, Centre of Excellence Review Panel
2015: Member, Research Centres and Institutes Policy Working Group
2014: Member "Budding Ideas" selection panel
2014: Member VIVO project steering committee
2014: Member Graduate Research School Working Party

2010 - 2013: Head, School of Information Systems and Technology, Faculty of Informatics
2010 - 2013: Director, Centre for e-Health, University of Wollongong
2010 - 2013: Member, Faculty of Informatics Deans & Heads Committee
2010 - 2013: Member, Faculty of Informatics Advisory Committee
2010 - 2013: Member, Faculty of Informatics Investigation Committee
2010 - 2013: Member, SISAT Advisory Committee


Molly Holman Medal for best PhD thesis in the Faculty of Information Technology, Monash University, 2002